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Campaign and Integrative Projects

CAMPAIGN Protect Our Blue

The Protect Our Blue Campaign is a strategic public relations initiative developed for the STC 551 Case Studies in Public Relations course. Below is a summary of the campaign.

Challenge: Developed a high-impact partnership to address the public health threat of microplastic pollution in the Great Lakes.

Concept: Created the "#ProtectOurBlue" campaign, uniting the Detroit Lions and U-M Health to bridge the gap between sports culture and environmental health.

Execution: Designed "One Pride Cleanup Day," a statewide event featuring player-led cleanups, live local music, and educational wellness tents managed by health professionals.

Innovation: Pioneered a "Circular Pride" concept where collected beach plastics were recycled into custom Detroit Lions jersey patches, creating a tangible link between volunteer action and team legacy.

Goal: Targeted a 5% increase in regional awareness and the recruitment of 1,000+ volunteers via a multi-channel digital and community outreach strategy.

CRISIS Toyota Sudden Acceleration Analysis

The Toyota Sudden Acceleration Analysis was a case study and reconstructed plan created for the COM 511 Crisis Communication course. Below is a summary of the analysis.

Challenge: Analyzed Toyota’s 2009–2010 recall of over 5 million vehicles following a high-profile fatal accident and subsequent allegations of "sticky pedals" and floor mat defects.

Strategy: Evaluated Toyota’s initial response—which focused on technical fixes and floor mat issues—against public relations best practices, examining the gap between corporate messaging and public safety concerns.

Key Findings: Identified critical failures in Toyota’s early crisis management, specifically the slow response time to initial complaints (dating back to 2002) and a perceived lack of transparency that damaged the brand's reputation for safety.

Critique & Outcome: Provided a strategic review of how the company eventually pivoted to address the National Highway Traffic Safety Administration (NHTSA) mandates, highlighting the importance of immediate accountability and "proactive transparency" in large-scale consumer safety crises.

RESEARCH Uncovering CMU Student Opinions About Study Abroad

This research project was conducted for Central Michigan University Study Abroad Office for JRN 369 Advertising and Public Relations Research course. Below is a summary of the research and findings. 

Challenge: Central Michigan University Study Abroad Office sought to understand why undergraduate participation in study abroad programs was low and how to better engage freshmen and sophomores.

Strategy: Designed and executed a comprehensive mixed-methods research plan, including a 400-student quantitative survey and qualitative focus groups/interviews to identify emotional and financial barriers.

Key Findings: Discovered that 100% of participants cited costs as a primary barrier, alongside widespread misinformation regarding graduation delays and credit transfers.

Outcome: Proposed a strategic marketing shift toward peer-to-peer storytelling and major-specific digital filtering tools to debunk myths and humanize the program.

DATA ANALYTICS  Netflix's Instagram

This data analytic project over Netflix's Instagram was a comprehensive research project developed for the STC 375 Digital and Social Media Analytics course. Below is a summary the research and findings.

Challenge: Conducted a deep-dive analysis of Netflix’s Instagram strategy to evaluate its effectiveness in maintaining global cultural dominance against key competitors Hulu and Max.

Strategy: Performed a three-month longitudinal study, analyzing a dataset of 252 posts. Utilized comparative benchmarking to measure engagement rates, content formats (Reels vs. Statics), and audience sentiment.

Key Findings: Identified that while Netflix excels in short-form video and humor-based engagement (Reels), it lagged behind competitors in "cinematic polish" and the frequent utilization of on-screen talent/influencers to drive personal connection.

Outcome: Developed data-driven recommendations focused on balancing "meme-style" content with high-production storytelling and localized influencer partnerships to deepen fan loyalty and improve cross-platform conversion.

CRISIS Susan G. Komen/Planned Parenthood Grant Policies (2012)

The Susan G. Komen/Planned Parenthood Grant was a case study and reconstructed plan created for the COM 511 Crisis Communication course. Below is a summary of the analysis.

Challenge: Evaluated the ethical and reputational crisis sparked in 2012 when Susan G. Komen for the Cure decided to defund Planned Parenthood, citing a new policy against organizations under government investigation.

Strategy: Analyzed the massive public backlash, internal divisions among Komen affiliates, and the "political interference" narrative that led to a significant decline in brand trust.

Key Insight: Identified that the organization failed to anticipate the intense emotional and political response from its core supporters, leading to a $3 million surge in donations for Planned Parenthood while Komen suffered reputational damage.

Execution: Developed a mock media response and press release focused on "procedural accountability" and "listening to feedback" to demonstrate how the organization could have better managed the announcement.

Outcome: Produced a strategic critique emphasizing the necessity of aligning corporate policy with mission-driven values to maintain stakeholder loyalty during a high-stakes public health controversy.

CAMPAIGN Ponder Coffee Brand Awareness

The Ponder Coffee Brand Awareness campaign was a developed public relations project for JRN 350 Public Relations Principles and Practices course. Below is a summary of the campaign. 

Challenge: Addressed the need to increase brand recognition and customer loyalty for Ponder Coffee in a highly competitive local market featuring both national chains and local boutiques.

Strategy: Conducted an extensive SWOT analysis and competitive audit of seven local rivals. Executed primary research through qualitative interviews to identify student and community perceptions.

Key Insight: Identified that while Ponder has high product quality, there was a gap in social media engagement and a lack of awareness regarding their specific brand story and local mission.

Execution Plan: Designed a comprehensive 12-month PR campaign with a $52,000+ budget, focusing on tactical social media growth and community-driven events to increase digital following by 5%.

Outcome: Developed a structured evaluation framework to measure success through attendance figures, social media analytics, and media mentions to ensure long-term ROI.

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